So enter McQueen's Diaries. On their last visit I had mentioned the new No Cold Calling Zone and given them the benefit of the doubt. This time I pointed out that we had voted that we did not want people knocking on our doors and that they should not be doing so. The salesman then became aggressive, saying that it was only advisory not the law (true), that they had it all "sewn up legally" and there was "nothing we could do about it". Clearly, he had come across this before and had a rehearsed speech. The next thing he came out with was "we are exempt because we already do business in this street" (not true, and he presented no evidence that they do have customers in my street - I have never seen a milk delivery) , and that they were also exempt "because we sell products under a certain price" (not true). When I corrected him he got more aggressive and I had to ask him to leave my property or I would call the police. Fortunately he left, but I was pretty unhappy about his behaviour and did wonder if he might come back and "have a go".
I am not convinced this was an isolated case because the salesman claimed the company had received legal advice and he used very precise wordings in response to me. It was also interesting that although he stated that No Cold Calling Zones were not "the law" he went on to give a list of reasons why McQueens were exempt from the law!
There ARE exemptions to the No Cold Calling Zone rules such as:
- Everyday traders
- Enforcement agencies
- Religious groups
- Political canvassers
So, maybe there is nothing I can do to force McQueen's Dairies to respect our No Cold Calling Zone, but I CAN make other people aware of their practices. Have you had McQueens knock on your door?
* I believe this company is McQueens Dairies Ltd of 1 Keppochhill Place, Port Dundas, Glasgow, G21 1HS. The lack of apostrophe in the name is their choice.
Looks like I am not the only person having problems (from Facebook):