Thursday, June 9, 2005

Unnecessary Stress

Why do customers come across all heavy handed when they have a problem?

Today a customer send me an email with the title COURT stating he would be starting legal action because he had registered a domain on the 6th and not received the log in details. So I asked him for the receipt number as I couldn't see an order and he said he was on the phone to his lawyers. When I did a whois on the domain it was actually registered by him through a different company entirely and not us at all.

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